Our Locations & Hours

Bylands Garden Centre & Flower Shop

1600 Byland Road, West Kelowna, B.C. V1Z 1H6

Store Hours
  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday: 10:00 AM - 5:00 PM
  • Hours subject to holidays

Bylands K.L.O.

1629 K.L.O Road, Kelowna, B.C. V1W 3P3

Store Hours
  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday: 10:00 AM - 5:00 PM
  • Closed for the season November 2nd
Flower Shop: 250-769-1717

Policies

Plant Guarantee

We offer exceptional plants that are healthy at the time of purchase.

Perennials, trees, evergreens, roses and vines are guaranteed until October 31 of the year they are purchased.

If your plant has been properly cared for and fails within the guaranteed period, we will gladly issue a gift card for the original purchase price or exchange your plant. A difference in purchase price may apply.

We do not guarantee plants against extreme weather.

The original receipt and dead plant material must be presented for the guarantee to apply. Credit is given once.

There is no guarantee on sale items, annuals, vegetables, houseplants or chemicals.

Returns

All in-store merchandise, including giftware, clothing, hardware and other eligible items, may be returned within 7 days for store credit, debit/credit card reimbursement or exchange only.

Items must be returned in their original condition with tags still attached.

No cash refunds.

All sale items are final sale.